Effective Date: 2025-02-01

KikiKraft (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website, kikikraft.co.za.

1. Information We Collect

We collect the following personal information to fulfill your e-commerce transactions and provide our design services:

• Basic Information: Name, email address, and contact details.
• Delivery Information: Delivery address to process and ship your orders.
• Design Data: Custom designs created using our HTML canvas tool.
• Payment Information: Payment details collected and processed through WooCommerce’s secure payment gateways.
• Usage Data: Information about your interactions with our website, such as IP address, browsing activity, and device details.

2. How We Use Your Information

Your information is used for the following purposes:

• To process and fulfill your orders, including payments, shipping, and customer support.
• To enable and save custom designs for printing on apparel.
• To communicate updates about your orders and promotional offers (if you opt-in).
• To improve our website functionality and user experience.
• To comply with legal requirements.

3. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your information with:

• Third-party Service Providers: Including WordPress and WooCommerce plugins for order management, payment processing, and email notifications.
• Payment Gateways: For secure transaction processing (e.g., PayFast, PayPal, or Stripe, as integrated via WooCommerce).
• Shipping Providers: To ensure timely delivery of your orders.
• Legal Authorities: If required by law to comply with legal processes.

4. Google Sign-In

If you log in using Google Sign-In, we collect only the information authorized by your Google account, such as name and email address. This information is used solely to create and manage your account on our website.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data during transmission.
• Secure hosting environments for WordPress and WooCommerce.
• Regular security updates for plugins and themes.

6. Cookies and Tracking

We use cookies to improve your browsing experience and gather insights into website usage. This includes:

• Essential Cookies: Required for the operation of WordPress and WooCommerce.
• Analytics Cookies: To analyze website traffic and improve services.
• Marketing Cookies: For targeted advertising (if applicable).

You can manage cookie preferences through your browser settings.

7. User Rights

You have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for data usage at any time.
• Opt out of receiving promotional communications.

To exercise these rights, please contact us at info@kikikraft.co.za.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: info@kikikraft.co.za