Terms of Service for Kiki Kraftworks (PTY) LTD
Effective Date: 2025-02-01
Welcome to Kikikraft (“we,” “our,” or “us”). By accessing and using our website, you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must refrain from using the website.
1. User Account and Registration
To use certain features of our website, such as making purchases or creating custom designs, you may be required to register an account. You agree to provide accurate, current, and complete information during the registration process, and to update your account information to keep it accurate.
2. User Information
We collect and process the following information to fulfill your orders:
- Name
- Email address
- Contact details
- Delivery address
By submitting your information, you consent to the collection, storage, and use of your information for the purposes of processing orders and improving your experience on the site. We take the privacy of your personal information seriously and comply with applicable data protection laws.
3. Custom Design Tool
Our website offers a tool that allows you to create custom designs on apparel. You acknowledge that:
- You are responsible for ensuring that your designs do not violate any copyright or intellectual property laws.
- You grant Kikikraft.co.za a non-exclusive, royalty-free license to use, display, and modify the designs for the purposes of fulfilling your order.
- We reserve the right to reject or remove any designs that violate our guidelines or any applicable laws.
4. Pricing and Payment
All prices on the website are listed in South African Rand (ZAR) and include applicable taxes. Payments must be made via the available payment methods at checkout. We reserve the right to change prices at any time, but any changes will not affect orders that have already been processed.
5. Shipping and Delivery
We offer delivery services as outlined on our website. Delivery times and fees are estimated at checkout. Once an order has been processed, you will receive a confirmation email with tracking information (if applicable). We are not responsible for delays caused by the postal service or other third-party carriers.
6. Returns and Refunds
We have a [return and refund policy] that outlines your rights and responsibilities. Please review our policy carefully before making a purchase. Custom-designed items are non-refundable unless damaged or defective.
7. User Responsibilities
You agree not to:
- Use the site for unlawful purposes or in a way that could harm our reputation or services.
- Engage in any activity that disrupts or interferes with the operation of the website.
- Submit false or misleading information during registration or while creating a custom design.
8. Intellectual Property
All content on our website, including images, logos, text, and designs, are the property of Kikikraft.co.za and are protected by copyright and other intellectual property laws. You may not use any of our content without explicit permission.
9. Limitation of Liability
To the maximum extent permitted by law, Kikikraft.co.za is not liable for any direct, indirect, incidental, special, or consequential damages resulting from your use or inability to use the website.
10. Termination
We reserve the right to suspend or terminate your account and access to the website at our discretion, especially if we suspect any violation of these Terms.
11. Modifications
We may update or modify these Terms at any time. Any changes will be posted on this page with the updated effective date. By continuing to use the website after changes are posted, you agree to be bound by the revised Terms.
12. Governing Law
These Terms will be governed by and construed in accordance with the laws of South Africa. Any disputes will be subject to the exclusive jurisdiction of the courts in South Africa.
13. Contact Information
For any questions or concerns regarding these Terms, please contact us at: Email: info@kikikraft.co.za